Hello world, Alec here.
I'm a generalist residing at the intersection of technology, design, organisations, and people.
I solve problems of all sizes with vision, continuous improvement, and a strategic mindset.
Day Job
I currently work remotely as a Support Manager for Snowplow. I've previously worked across all levels of support organisations as a Support Specialist through to Head of Product Support. With this diversity of roles I've had wide exposure working with teams across most organisational areas.
Advice
If you'd like to chat about support, operations, leadership, incident management, or just about anything you'd like my thoughts on, feel free to hit me up.
Contact
You can get a hold of me for work or a chat over on my LinkedIn.